Thank you for your interest in Telemedicine!

To help you get started, we have included a few useful links and videos below.

Frequently Asked Questions

The Officite Telemedicine team has assembled the guide below to address some of the most frequently asked questions. We continue to add additional information to this guide on a regular basis, so check back for updates.

New to Telemedicine?

Our Telemedicine team hosts a live onboarding session on the 2nd and 4th Tuesday of each month, During these sessions, we walk through the Telemedicine portal, how to set-up your account, and conduct a virtual visit. To register, please click on the link below:

Onboarding Registration

If you are unable to attend a live onboarding session, please reference the links below to view a pre-recorded session (registration required).  

Telemedicine Customer Support

Customer Support Telephone Number: 855.294.4588
Telemedicine Customer Support Email  [email protected]
Hours of Operation:  Monday - Friday, 8:00 AM to 5:00 PM Central

Contact Support

For Dental Clients: 

(877) 237-1529
[email protected]  

For Medical Clients:

(877) 393-3348
[email protected]

In any support request, please include:

  • Your Name
  • Your Domain Name
  • Best Contact Email
  • Best Contact Phone Number

Our Support Hours


8:00 AM - 5:00 PM CST


8:00 AM - 5:00 PM CST


8:00 AM - 5:00 PM CST


8:00 AM - 5:00 PM CST


8:00 AM - 5:00 PM CST